Primary · recommended
- List, book, cancel, or reschedule appointments
- Faster than waiting for a callback
- Connected to our live calendar
- Best first step for most scheduling
Front Desk
Scheduling has changed
Most appointments now go through our energy-efficient AI Scheduling Agent — faster, 24/7, and connected to our calendar. The personal staff line remains for special situations.
The AI line is the fastest path for listing, booking, canceling, or rescheduling. Appointments are first come, first served.
Two lines — use the right one
Start with the AI Scheduling Agent whenever you can. It is built for routine scheduling and saves time for both families and staff.
Personal / staff line
- Significant scheduling obstacles the AI cannot resolve
- Scheduling QEEGs (brain mapping)
- Non-scheduling questions (billing, clinical, general office)
- If no openings appear on the AI line — availability is first come, first served
How Front Desk works
- 1
Call the AI Agent first
Use (360) 800-4066 to list, book, cancel, or reschedule. It is energy-efficient and connected to our calendar.
- 2
Times are first come, first served
Openings depend on current availability. Book as soon as you see a time that works.
- 3
Staff line when needed
If there are no openings, you need a QEEG, or the issue is not scheduling — call (360) 553-1350. Delays are possible.
How openings work
First come, first served
Scheduling options depend on current availability. Times are offered on a first-come, first-served basis. If the AI Agent shows no suitable openings — or you need a QEEG or a more complex change — contact the staff line at (360) 553-1350.
Lack of availability?
Call the staff line. Do not wait on a callback from the old number for routine booking — use the AI Agent first.
Staff (360) 553-1350Beta
Online booking is available
You can request times in the browser. This is a beta product. For ease and efficiency we still recommend calling or texting the AI Scheduling Agent at (360) 800-4066.
When to use it
Helpful if you prefer a visual calendar. If nothing fits, call the AI line — or the staff line for QEEG and special requests.
app.frontdesk.careNew clients
Start with a consultation. Call the AI Agent to request a time, or use online booking (beta). A consult is required before ongoing services.
- For in-person consults about children 12 or younger, please do not bring the child to the initial consult.
- Ask about clinician availability, waitlists, and trainee options.
Existing clients
List, cancel, or reschedule through the AI Agent. Use the staff line if you hit an obstacle the AI cannot resolve.
- First come, first served — book as soon as you see a time that works.
- QEEG mapping is scheduled on the staff line.
Start with the AI Agent
For most scheduling, call or text our AI Scheduling Agent at (360) 800-4066. This line is in beta — calling is the easiest path. Appointments are first come, first served by current availability. Use the staff line at (360) 553-1350 for significant scheduling obstacles, QEEG scheduling, or non-scheduling concerns — staff may face notable delays.